Delivery & Return - Assany.pk
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Delivery & Return

At Assany.pk, we strive to provide our customers with a seamless online shopping experience for all their stationery needs. To ensure your satisfaction, we have established the following Delivery & Return Policy:

Delivery

At Assany.pk, we strive to provide our customers with a seamless online shopping experience for all their stationery needs. To ensure your satisfaction, we have established the following Delivery & Return Policy:

  1. Shipping Time: We aim to process and ship all orders within 3-5 business days after they are placed. However, please note that during peak seasons or promotional periods, there may be slight delays. We appreciate your patience and understanding in such cases.

  2. Delivery Methods: We partner with reliable courier services to deliver your orders safely and efficiently. The shipping method and estimated delivery time will be provided during the checkout process. Please ensure that the provided delivery address is accurate and complete to avoid any delays or misplacement of your package.

  3. Shipping Charges: We offer free shipping on all orders above a certain threshold. For orders below the threshold, a nominal shipping fee may apply. The applicable charges will be displayed at the checkout page.

  4. Tracking Orders: Once your order has been shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the progress of your delivery on our website or the courier service's tracking portal.

Exchange or Return of Goods

  1. 30-Day Return Policy: We understand that sometimes products may not meet your expectations or arrive in a less-than-desirable condition. Therefore, we offer a 30-day return policy from the date of delivery for eligible items.

  2. Eligibility for Returns: To be eligible for a return, the item must be unused, undamaged, and in its original packaging, with all accompanying accessories, manuals, and tags. Please note that certain items, such as personalized or customized products, may not be eligible for return due to their nature.

  3. Return Process: If you wish to return an item, please contact our customer support team within 30 days of receiving your order. They will guide you through the return process and provide you with a return authorization. Please ensure that the item is securely packaged to prevent any damage during transit.

  4. Return Shipping: The cost of return shipping will be borne by the customer, unless the return is due to our error or a defective product. We recommend using a traceable shipping method to ensure that the item reaches us safely. Once we receive the returned item and verify its eligibility, we will process the refund or exchange as per your preference.

  5. Refund or Exchange: Upon successful return and inspection of the item, we will initiate a refund to your original payment method. Alternatively, if you prefer an exchange, we will process the replacement item and arrange for its delivery.

Please note that the refund processing time may vary depending on your payment provider and may take a few business days to reflect in your account.

For further information or assistance regarding our Delivery & Return Policy, please don't hesitate to contact our customer support team. We are always here to help you.

Thank you for choosing Assany.pk as your preferred online stationery provider. We value your trust and look forward to serving you with exceptional products and services.

Last updated: May 2023

Need a Help?

  • S (6) +92 333 9278696
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  • Email: info@assany.pk

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Assany.pk is one of the Largest Website

Regarding Stationery Products over Thousands of Products with Different Brands, We Provide the Best Stationery at Reasonable Prices and Deliver it All Over Pakistan Safely, Faster, and with Reliability and Responsibility.
• PRODUCT APPROACH:-
As We are The House of Variety We Keep Maximum Varieties of Each Product Like a Pencil Has More Than 100 Brands in Pakistan, But we, The Most Trending and Popular Brands We Keep in Our Stock.
• UNIQUENESS:-
We are Offering the Facility of Fulfilling our Customer Demands Through Demand of Your Product Page in Which You Can Request us Demand From the Category of Stationery, Customize Frames, Kitchen Gadgets, Personal Gadgets, Shopping Bags, Crafting Products, Birthday and Occasionally Products, Sports Items, and Wall Racks and Shelves.
• CUSTOMER REACH:-
Our Customers can Reach us Easily Through Facebook, Whatsapp, Instagram, and Especially Google Platform. We Believe in Best Marketing Services. Our Customer is our Style and Proud. We do not only Compromise to provide the Best Customer Services But Also Believe in Die Hard to Provide the Best Customer Services.
• OUR AIM:-
Our Aim is not only to Deliver Products in Across Pakistan but Also to Reach out to International Markets Through other Platforms.

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